Sector:
Construction
WOLF System Polska
Keeping track of company mobile phones in Excel spreadsheets only works up to a point. At WOLF System Polska, a company with over 200 employees, the growing number of mobile devices had begun to make it difficult to manage hardware and ensure data security.
The company decided to implement Techstep’s Essentials MDM solution to streamline smartphone and tablet management across the organisation. As a result, the IT team regained control of mobile devices, setting up new phones became faster, and corporate data security improved significantly.
About the customer
WOLF System Poland has been operating for over 30 years, specialising in the construction of timber-frame homes, as well as halls and tanks for agriculture and industry. The company operates nationwide and across Europe, making efficient communication and quick access to information essential. Mobile devices are a core working tool for both office teams and field staff.
Customer since:
2021
No of managed devices:
170
Wyzwanie
More devices, less control
As the number of mobile devices has grown, the existing approach to fleet management has become ineffective. Keeping records in Excel spreadsheets made it difficult to monitor the equipment, its users and the devices’ lifecycle.
The biggest challenges included:
-
keeping track of and accounting for devices assigned to staff
-
managing a growing fleet of mobile phones and tablets
-
ensuring compliance with GDPR requirements
-
enforcing security policies
-
the time-consuming configuration of new devices
-
the return of mobile phones assigned to staff’s personal accounts
“The scope of our operations and the diversity of our needs posed a major challenge for our company in terms of fleet management. Every piece of equipment issued required complex configuration. We often received returns of devices that were locked because they were linked to users’ personal Google accounts”
Rozwiązanie
Why Essentials MDM?
WOLF System compared several MDM systems whilst searching for a solution tailored to the specific needs of a construction company with a dispersed fleet of devices.
The choice fell on Techstep Essentials MDM due to its extensive configuration options and affordable price. Technical support in Polish and the Techstep team’s quick response times were also key factors.
“We compared several solutions. Essentials MDM was the best fit for our needs and circumstances: easy to use, good value for money and with prompt support we could rely on.”
Deployment
Implementation of the MDM solution
The goal was to manage all smartphones and tablets across the organisation in one system.
As part of the deployment:
-
The device fleet was standardised
-
IT implemented automatic device registration and configuration (zero-touch)
-
Devices were divided into groups based on different user needs
-
The team centralised the management of applications and security policies.
More than just device management
With Essentials MDM, mobile devices now play a key role in day-to-day operations across the organisation. WOLF System Polska uses smartphones and tablets both for fieldwork and for sales activities.
Mobile support for field staff
Smartphones and tablets let staff take photographs for documentation, scan documents, and transfer data directly to the company’s systems. Smartphones often replace traditional cameras, giving production planning teams immediate access to photos from each construction stage.. Sharing documents digitally reduces the need to print and pass paperwork between field staff and the office, making it easier to share information and keep projects moving.
User-specific configuration
Service engineers, site managers and field staff use devices configured to suit their needs. The right apps, settings and access levels help them work efficiently while meeting the organisation’s security standards.
Tablets at tradeshows
At trade fairs and in the showroom, tablets in kiosk mode let potential customers enter their contact details through forms. This helps the devices support sales as well as day-to-day operations.
“By implementing Essentials MDM, we have streamlined our device management and enhanced the security of our company data. From a business perspective, this means more efficient organisation of work and greater peace of mind in our day-to-day operations, allowing us to focus on customer service and sales growth.”
A closer look at the results
Essentials MDM has helped WOLF System Polska manage its growing mobile device fleet more efficiently and simplify day-to-day work for its IT team. The company has gained greater control over its hardware, data security and the process of deploying new devices.
Operational benefits
.svg)
.svg)
Business benefits
Frequently asked questions
How does MDM help construction companies meet NIS2 requirements?
MDM helps enforce software updates, device encryption and secure access to corporate systems. Techstep also provides visibility into device security status and reporting capabilities that support audits, compliance reviews and cybersecurity governance.
How can companies reduce downtime when a field worker's device stops working?
Administrators can remotely diagnose issues, check battery health, restore configurations or use remote support capabilities to troubleshoot devices. This reduces waiting times, minimises disruption and limits the need for on-site service visits.
What happens if a company phone is lost on a construction site or while travelling?
A lost device can be remotely locked or wiped within minutes to protect business data. Using preconfigured deployment profiles, a replacement device can be prepared automatically and ready for use as soon as it is switched on.
Does migrating to a new MDM platform require replacing all existing devices?
No. Most migration projects are carried out in phases, allowing old and new device groups to coexist during a transition period. Zero-touch deployment is available for newly purchased devices, while older devices may require a factory reset, which is why many organisations combine MDM implementation with a device refresh programme.
Can employees or subcontractors use personal phones for work in the field?
Yes, provided appropriate BYOD policies are in place. Corporate data remains separated from personal applications and can be removed without affecting employee-owned content. Personal photos, messages and applications remain inaccessible to IT administrators.
Other case studies
See all
Cleanpilot - digital transformation of hospital cleaning
To address the challenges posed by tight deadlines, long distances, and unforeseen challenges for cleaning staff in the Norwegian healthcare sector, Techstep has equipped the cleaning staff with iPads running the CleanPilot app - a digital platform tailored for cleaning work.
Polish Post - digital mobility in the hands of postmen
Polish Post has enhanced parcel deliveries with the “Mobile Postman” project, powered by Techstep’s Essentials MDM system—boosting efficiency, strengthening data security, and elevating service quality.
Mesta – Ensuring operational efficiency and security out on the roads
Mesta's decision to partner with Techstep as their provider of smarter mobile technology is grounded in a longstanding, successful, and mutually beneficial relationship.