Techstep has achieved Samsung Knox Premium Managed Service Partner (MSP) status, the highest tier within Samsung's Knox MSP Partner Program. The recognition places Techstep among just 31 Samsung Knox Premium MSPs globally and establishes the company as the only operator-independent Samsung Knox Premium MSP in the Nordic region.
Samsung awards Premium MSP status only to partners that meet its highest standards for expertise, scale and service delivery. Requirements include certified Samsung Knox Experts, extensive experience managing Samsung Knox environments, and the ability to provide enterprise-grade managed services and technical support.
Today, Techstep delivers end-to-end device lifecycle management to more than 2,100 customers and manages over 3 million devices across Scandinavia and globally through partner networks.
"Achieving Samsung Knox Premium MSP status is a strong validation of our expertise and commitment to delivering best-in-class mobility services," says Morten Meier, CEO at Techstep. "As one of very few Premium MSP in the Nordics, we're uniquely positioned to help customers maximise the value of their Samsung investments through enhanced security, device management and support."
“Techstep has consistently demonstrated deep technical expertise in Samsung Knox, making them an invaluable partner in helping businesses secure and manage their mobile device fleets. Their achievement as a Premium MSP partner in the Nordics reflects the trust we place in their knowledge and their commitment to delivering best-in-class Knox solutions to customers,” says Even Amdal, Country Manager Norway at Samsung.
What this means for customers
The Samsung Knox Premium MSP designation confirms Techstep's ability to deploy, manage and support Samsung-powered mobile environments at scale.
For customers, this means access to certified Samsung Knox expertise, proven experience managing large device fleets, and enhanced support capabilities backed directly by Samsung. Premium MSPs receive priority access to advanced Samsung technical support, including direct escalation to expert Tier 3 engineers, helping ensure faster resolution of complex issues.
Enabling secure and sustainable mobility
Techstep helps organisations manage the entire device lifecycle, from procurement and deployment to support, reuse and recycling. By combining proprietary software, deep mobility expertise and strategic partnerships, Techstep enables organisations to increase automation, reduce costs, improve sustainability and strengthen security.
Serving customers across industries including retail, finance, energy, logistics, manufacturing and healthcare, Techstep continues to help organisations build secure and productive mobile workforces.
"This achievement reflects the scale of our managed mobility business and our continued investment in specialist expertise," says CEO Morten Meier. "Most importantly, it strengthens our ability to deliver even greater value, support and innovation to our customers."
