Spordrift

The contract with Spordrift comprises some 3.500 mobile units – of which around 900 are iPads, and more than 90 % of the remainders are iPhones – distributed amongst 1.300 employees, and everything is easily administered by the IT department through Techsteps SmartDevices platform.
Spordrift

Facts

Sector

Sector:

Public services

Employees

Employees:

1 300

Client since

Client since:

2019

Location

Location:

Norway

Effective July 1st, 2019, Spordrift was spun out from BaneNOR to become the largest supplier of operations and maintenance services within the Norwegian rail sector. The new organization counts about 1300 employees, of which about 200 work from one of 50 business locations spread out across Norway, and some 1100 at any given time do operations, maintenance and project work somewhere along the hundreds of miles of rail tracks that connects Norway.

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Challenge

For Spordrift, it is essential to ensure that all employees have access to all relevant tools at all times. A mobile app works as a front end to its production system, into which several other processes, solutions and critical functionality are integrated. It is therefore a crucial requirement for the organization that employees never go without a functioning smartphone, regardless of where and how far from the head office their work takes them.
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Solution

In Techstep SmartDevice, Spordrift found a solution that gives the employees maximum flexibility through selv-service tools that are available 24/7. It also provides the IT organization with effective, easy-to-use administrative tools that automates manual and routine tasks, offloading them from the IT staff without compromising on quality of service or control over the end result.
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Result

Through Techstep, Spordrift is ensured that their deskless workers always have a mobile unit that meets their requirements. Techsteps self-serve solutions give employees more flexibility and choice, as well as an easy way to handle most routine issues themselves. This makes it easier for IT staff to focus on improving processes and services

- At Spordrift, we work in an industrial, heavy-duty environment, and we will continue to innovate and improve upon our work processes. Techstep has many mote services that may be of use to us

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